FAQs
Coupons:
- Only 1 coupon per order
- Coupons cannot be combined with any other coupons, discounts, offers or promotions
- Free shipping only applies to standard shipping within the continental USA
- Spring24FS restrictions: Continental US Shipping only, can not be combined with any other offer/promotion.
Check Out:
Our check out process is powered by Shopify Payments
Returns:
- Our ultimate goal is your happiness as we want you to remain a member of our community and to recommend our products to your tribe
- Please refer to our posted Return Policy
- Please refrain from returning items that are not defective/damaged as we are a small business and would not survive if you do
- Please direct all return inquiries to info@seasonluv.com
When will I receive my tracking number?
We only carry a small inventory of an assortment of the products in our collections at any given time, which means it is likely that the production of the item(s) in your order will start during business hours once your order is placed. Production takes between 2 and 6 business days depending on the products ordered. You can therefore expect to receive an email from us with your tracking information within 2 to 6 business days of placing your order.
In the unlikely event it has been longer than 6 business days since you placed your order and you still have not heard from us with your tracking information, please contact us at info@seasonluv.com so our team can promptly assist you.
When will I hear back from you?
If you sent us an email at info@seasonluv.com, you can expect to hear back from us within 1 to 2 business days.
If you have any other question or any comment or suggestion:
Do not hesitate to contact us via our Contact Us page or to send us an email at info@seasonluv.com. We value your opinion and we want to hear from you!